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About us

Education Systems Support is an Accredited SIMS Support Unit based in Leicester.

We specialise in the training and support of the SIMS management information system used by most schools and academies.  The business was incorporated in April 2016 by five former members of a Local Authority’s SIMS Support Team who collectively have over 70 years’ experience in supporting schools in the use of SIMS.

Education Systems Support received SIMS Accredited status in June 2017, becoming the first SIMS Support Unit to be rated by their schools as 'Excellent' across all 27 areas being surveyed.

This is who we are:


Eddy Johnstone

Eddy has supported schools with SIMS for over 22 years. His specialisms relate to  NOVA T6, the Assessment and Exams modules and he leads on all statutory and local returns of assessment data.


Jeanette Essex

Jeanette specialises in SIMS .net reporting and the core SIMS modules, including the School Census, Academic Management and NOVA T6. She has worked in a SIMS support team for over 26 years.


Manish Vyas

Manish has over 20 years SIMS experience in supporting schools. His specialisms are FMS6, Behaviour Management, Discover, and the technical aspects of the SIMS environment.


David Harris

David has now stepped back from the day-to-day support of SIMS and FMS, but is still very much involved with the team. 

Our core business is to provide training, support and advice on the SIMS Management Information System (MIS), including FMS6.  We support all types of schools, including locally maintained schools, academies, independent schools and free schools, helping them to make the most of the data that they hold.

Our ethos is one of sharing good practice and contributing to school improvement.

We currently support over 100 schools with SIMS and/or FMS6 on a subscription basis, and can provide ad hoc support, training and consultancy to any other school that uses this software.


Subscribing schools

SIMS Support Package

Unlimited helpdesk support for SIMS, FMS6, Word and Excel.

Priority support for emergency situations, including OFSTED.

Regular SIMS information bulletins.

Guidance and support for statutory and local data returns.

Guidance and support for academic and financial year-end procedures.

Guidance and support for SIMS upgrades and patches.

Access to and support for our bespoke Attendance Analysis Report.

Subsidised rates for

SIMS and Microsoft Office training – please  click on the links below for our latest training programme and other information about the SIMS courses we offer.

Technical support, including SIMS software installations.

Consultancy, including bespoke SIMS report writing and advice on customised assessment systems.

Non-subscribing schools

Non-subscribing schools can access all of the above services on an ad hoc basis. 


If you are interested in receiving training in the use of SIMS or Microsoft Office, please see our current training programme for details of the courses we offer.

If you are interested in our Attendance Analysis Report then please contact us.


If you would like to discuss ad hoc support, consultancy, training or to make enquiries about subscribing, then please contact us.

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Key performance indicators

Details of our latest set of key performance indicators (KPIs) can be viewed by clicking on the following button.


SIMS Support Information

Users can click on the button below to open our Resources for Schools pages.


We wouldn't go to any other provider, even if it was offered for free! Couldn't be happier with ESS.

Dave Nimmo, Business Manager, Highfields Primary School, Leicester

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Get in touch

​​Education Systems Support Limited are an independant SIMS Support unit - if you are a SIMS Direct customer and your query is for Education Software Solutions (the owners of SIMS), please contact them directly using your usual support contacts, as we cannot support non-subscribing schools.

If you would like to enquire about the services we offer or you are one of our subscribing schools and would like to raise a support call, then please contact us by using one of the following options. 


Telephone: 0116 2318529 - please note this number should only be used if you are looking to contact Education Systems Support Limited - please do not call us if you are looking for the company known as Education Software Solutions (ESS) owned by Parent Pay Group as we cannot help you with invoices or other queries.


Support email:


Training enquiries email:

Alternatively, please complete the contact form below and we will reply to you shortly. 


PLEASE NOTE this is not a contact form for Education Software Solutions (the owners of SIMS).

Thanks for contacting us. We will reply to you shortly.

Education Systems Support Limited, New College Leicester, Glenfield Road, Leicester, LE3 6DN

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